How AstraTech AI handles your data.

AstraTech AI is an offline AI coding community and education provider in Jamshedpur. This Privacy Policy applies to https://astratechai.com, our related forms, admissions, demo classes, internships, workshops, certificate verification, exams, support, and payment flows.

For this policy, "AstraTech AI", "AstraTech", "we", "us", and "our" refer to AstraTech AI and, where applicable, PRANATAH TECH SOLUTION PRIVATE LIMITED. "You" means a visitor, student, applicant, parent, guardian, certificate holder, or person contacting us.

Contact and identity details: name, email address, phone number, WhatsApp number, address, city, state, PIN code, and similar details you submit.

Education and programme details: course interest, selected batch, demo session, college name, college email, college roll number, current year, internship track, preferred mode, location, attendance preference, and related student records.

Payment and transaction details: product or programme purchased, amount, transaction ID, payment status, gateway reference IDs, billing details, refund or support messages, and receipt-related information. We do not intentionally store full card, UPI PIN, net-banking password, or wallet credential details.

Certificate and exam details: participant IDs, certificate numbers, recipient name, course name, completion and issue dates, public project or proof links, exam attempt status, answer links, uploaded files, scores, grading notes, and result information.

Technical and usage information: IP address, device and browser information, pages visited, timestamps, diagnostic logs, local storage values used for timers or popups, and cookies or similar browser technologies needed to operate the site.

Communications: messages sent by email, phone, WhatsApp, enquiry forms, counselling requests, support requests, and administrative follow-ups.

To respond to enquiries, book demo classes, send confirmations, manage admissions, provide counselling, and share programme information you asked for.

To run classes, internships, workshops, exams, certificates, attendance, student support, mentor review, project assessment, and administrative operations.

To process payments, maintain registration records, handle payment support, verify transactions, prevent fraud, and comply with accounting, tax, legal, and regulatory obligations.

To publish and verify certificates, including public certificate verification pages where a valid certificate or participant ID is entered.

To improve the website, troubleshoot errors, maintain security, prevent abuse, and understand which services visitors are trying to access.

To send service messages, reminders, confirmations, batch updates, support replies, and relevant course or internship communication. You can ask us to stop non-essential promotional communication.

We process personal data for lawful purposes connected with education services, admissions, payments, certificates, exams, communication, and support.

Where consent is required, submitting a form, booking a demo, enrolling, paying, uploading materials, or contacting us indicates consent for the specific purpose shown or reasonably connected with that action.

You may withdraw consent for optional processing by contacting us. Withdrawal will not affect processing already completed, and we may still keep records when required for payment, tax, accounting, legal, fraud-prevention, certificate integrity, or dispute-resolution purposes.

We share information only where needed to operate AstraTech AI or meet legal obligations. This may include instructors, founders, administrators, support staff, email providers, hosting and database providers, cloud media storage, payment gateways such as PayU, messaging tools such as WhatsApp, map providers such as Google Maps, and professional advisers.

Payment providers may process payment information under their own privacy and security terms. We receive transaction details needed to confirm or support your registration.

We may disclose information to government authorities, regulators, courts, law-enforcement bodies, payment networks, or other parties when required by law, to protect rights and safety, or to investigate misuse.

We do not sell personal data.

Certificate verification is designed to help students, recruiters, institutions, and authorised viewers confirm that a certificate is genuine.

A certificate lookup may show details such as recipient name, course name, certificate number, completion date, issue date, status, and project or proof links if these are part of the certificate record.

Do not submit private or sensitive material in public project links. If you need a certificate record corrected or hidden where legally appropriate, contact us.

The site may use cookies, browser local storage, and server logs for login sessions, exam attempt continuity, demo timers, popup display timing, security, debugging, and basic website operation.

You can control cookies through your browser settings. Some functions, including admin login, exam access, or saved page state, may not work correctly if cookies or local storage are blocked.

We keep personal data only for as long as reasonably needed for the purposes described in this policy, unless a longer period is required or permitted by law.

Admissions, payment, tax, accounting, certificates, exam, dispute, fraud-prevention, and compliance records may be retained for longer because they support student records, certificate authenticity, financial reporting, or legal obligations.

When information is no longer required, we will delete, anonymise, archive, or restrict it using a practical process appropriate for the data type and system.

We use reasonable technical and organisational safeguards to protect personal data against unauthorised access, alteration, disclosure, loss, or misuse.

No internet-based system is completely secure. You should avoid sharing passwords, payment credentials, private repository links, identity documents, or sensitive information unless a specific AstraTech AI workflow clearly asks for it.

AstraTech AI serves students and learners, including some who may be under 18. If you are under 18, use our services with permission from a parent or lawful guardian.

Where required, we may ask for parent or guardian consent before processing a minor student's personal data. We do not knowingly use children's personal data for tracking, behavioural monitoring, or targeted advertising.

A parent or guardian can contact us to review, correct, or request deletion of a minor student's personal data, subject to records we must keep for classes, payments, certificates, exams, safety, or legal compliance.

Our website, database, email, payment, cloud storage, and communication providers may process data in India or other locations where they operate, subject to applicable law and their contractual or platform safeguards.

When personal data is transferred or accessed outside your region, we take practical steps to use reputable providers and limit processing to the purposes described in this policy.

Subject to applicable law, you can ask us for access to your personal data, a summary of processing, correction, completion, updating, deletion, withdrawal of consent, and grievance redressal.

To protect student records and prevent unauthorised changes, we may ask you to verify your identity before completing a request.

Some requests may be limited where we must retain data for legal, payment, certificate, exam, safety, dispute, or fraud-prevention reasons.

We may update this Privacy Policy as our services, technology, vendors, or legal obligations change. The updated version will be posted on this page with a new last-updated date.

Material changes may also be communicated through email, website notice, or another practical method when appropriate.